MANUAL PENGGUNA SISTEM MYQ@UPSI
What do lecturers need to do?
Lecturers are required to review the data listed in the Internal Quality Audit checklist and update the information using one of the following methods:
- Updating data from existing systems such as MyGuru, MyRIMS, and UniSIS.
- Uploading relevant documents to the MyQ@UPSI System.
- Uploading relevant links to the MyQ@UPSI System.
Additionally, lecturers must verify that all data has been updated to notify the Faculty PIC that the updates have been completed.
This video is a user manual for lecturers on how to review and update data in the MyQ@UPSI system.
Who is the PIC Faculty?
The PIC Faculty is a staff member appointed by the ISO Admin at BPQ. Currently, the PIC Faculty is a faculty staff member who is also a member of the Quality Committee Meeting (MJQ).
What are the responsibilities of the PIC Faculty?
There are three main responsibilities of the PIC Faculty within the MyQ@UPSI system:
Updating Faculty Documents Related to Internal Quality Audit
At present, the PIC Faculty can upload documents related to the faculty’s examination checklist, although it is not mandatory. Additionally, the PIC Faculty can upload documents related to the main processes of the faculty that are usually audited in the ISO 9001:2015 Internal Quality Audit.
Monitoring Lecturer Checklists
The PIC Faculty can check the status to see if lecturers within the same faculty have updated their audit documents. Moreover, the PIC Faculty also has access to view the evidence for those checklists.
Responding to NCR/OFI
The PIC Faculty is responsible for collecting and responding to NCR (Non-Conformance Report) or OFI (Opportunity for Improvement) provided by the Auditor. However, if the PIC Faculty is not the process owner for a particular NCR or OFI, they do not need to respond but can still view the NCR or OFI.
This video is a user manual for PIC Faculty in the MyQ@UPSI system.
Who is the PIC Department?
The PIC Department is a staff member appointed by the ISO Admin at BPQ. Currently, the PIC Department is a department staff member who is also a member of the Quality Committee Meeting (MJQ).
What are the responsibilities of the PIC Department?
There are three main responsibilities of the PIC Department within the MyQ@UPSI system:
Updating Department Documents Related to Internal Quality Audit
At present, the PIC Department can upload documents related to the main processes of the Department that are usually audited in the ISO 9001:2015 Internal Quality Audit.
Responding to NCR/OFI
The PIC Department is responsible for collecting and responding to NCR (Non-Conformance Report) or OFI (Opportunity for Improvement) provided by the Auditor. However, if the PIC Department is not the process owner for a particular NCR or OFI, they do not need to respond but can still view the NCR or OFI.
This video is a user manual for PIC Department in the MyQ@UPSI system.
Who is KAD?
KAD stands for “Ketua Audit Dalam” (Head of Internal Audit) for the ISO 9001:2015 Internal Quality Audit. BPQ will appoint the Chief Internal Quality Auditor as the KAD in the MyQ@UPSI system.
What are the responsibilities of the KAD?
There are three main responsibilities of the KAD (Head of Internal Audit) within the MyQ@UPSI system:
Approve/Reject NCR/OFI Before Submitting to Auditee (PIC Faculty/PIC Department)
The KAD is responsible for reviewing Non-Conformance Reports (NCR) and Opportunities for Improvement (OFI). They must decide whether to approve or reject these reports before they are submitted to the respective auditee, including the Faculty PIC or Department PIC. This process ensures that only validated and relevant issues are communicated to the auditee.
Create Internal Audit Report
The KAD is tasked with compiling and generating the Internal Audit Report. This includes summarizing audit findings, identifying non-conformities, and highlighting areas for improvement. The report provides a comprehensive overview of the audit results and is essential for guiding corrective actions and enhancements.
View Audit Documentation and Audit Finding Details
The KAD has access to view all audit-related documentation and detailed findings. This includes reviewing evidence, clauses associated with each NCR/OFI, and other relevant documents. This responsibility ensures that the KAD can thoroughly understand and evaluate the audit results and make informed decisions about the audit process and outcomes.
This video is a user manual for KAD in the MyQ@UPSI system.
Siapa KPAD & PAD?
KPAD bermaksud ‘Ketua Pasukan Audit Dalam’ (Head of Internal Audit Team), manakala PAD bermaksud ‘Pasukan Audit Dalam’ (Internal Audit Team) untuk Audit Kualiti Dalaman ISO 9001:2015. BPQ akan melantik individu-individu ini dan menyusunnya mengikut perundingan dengan Juruaudit Utama dan Timbalan Juruaudit Utama. Mereka akan diatur dan ditugaskan kepada auditee masing-masing.
Apa tanggungjawab KPAD & PAD?
KPAD (Ketua Audit Dalaman) dan PAD (Pasukan Audit Dalaman) mempunyai tiga tanggungjawab utama dalam sistem MyQ@UPSI:
- Melaksanakan Audit
- KPAD & PAD bertanggungjawab untuk melaksanakan audit dengan menyemak senarai semak dalam sistem MyQ@UPSI. Ini melibatkan pemeriksaan pelbagai aspek sistem untuk memastikan pematuhan kepada piawaian kualiti dan mengenal pasti sebarang ketidakselarasan atau ruang untuk penambahbaikan.
- Menyediakan Dokumentasi Audit dan Penemuan
- Mereka bertanggungjawab untuk menyediakan dokumentasi audit, termasuk borang seperti L2-L7. Selain itu, mereka perlu mengeluarkan Laporan Ketidakpatuhan (NCR) atau Peluang untuk Penambahbaikan (OFI) jika perlu. Dokumentasi ini menyediakan rekod terperinci mengenai penemuan audit dan menyoroti sebarang isu yang perlu ditangani.
- Susulan terhadap Audit
- KPAD & PAD bertanggungjawab untuk menjalankan audit susulan untuk menentukan sama ada NCR telah diselesaikan dan ditutup. Ini melibatkan menyemak tindakan yang diambil sebagai respons kepada NCR untuk memastikan bahawa langkah pembetulan telah dilaksanakan dengan berkesan dan menilai sama ada tindakan lanjut diperlukan.