MyQ@UPSI SYSTEM USER MANUAL
What do lecturers need to do?
Lecturers are required to review the data listed in the Internal Quality Audit checklist and update the information using one of the following methods:
- Updating data from existing systems such as MyGuru, MyRIMS, and UniSIS.
- Uploading relevant documents to the MyQ@UPSI System.
- Uploading relevant links to the MyQ@UPSI System.
Additionally, lecturers must verify that all data has been updated to notify the Faculty PIC that the updates have been completed.
This video is a user manual for lecturers on how to review and update data in the MyQ@UPSI system.
Who is the PIC Faculty?
The PIC Faculty is a staff member appointed by the ISO Admin at BPQ. Currently, the PIC Faculty is a faculty staff member who is also a member of the Quality Committee Meeting (MJQ).
What are the responsibilities of the PIC Faculty?
There are three main responsibilities of the PIC Faculty within the MyQ@UPSI system:
Updating Faculty Documents Related to Internal Quality Audit
At present, the PIC Faculty can upload documents related to the faculty’s examination checklist, although it is not mandatory. Additionally, the PIC Faculty can upload documents related to the main processes of the faculty that are usually audited in the ISO 9001:2015 Internal Quality Audit.
Monitoring Lecturer Checklists
The PIC Faculty can check the status to see if lecturers within the same faculty have updated their audit documents. Moreover, the PIC Faculty also has access to view the evidence for those checklists.
Responding to NCR/OFI
The PIC Faculty is responsible for collecting and responding to NCR (Non-Conformance Report) or OFI (Opportunity for Improvement) provided by the Auditor. However, if the PIC Faculty is not the process owner for a particular NCR or OFI, they do not need to respond but can still view the NCR or OFI.
This video is a user manual for PIC Faculty in the MyQ@UPSI system.
Who is the PIC Department?
The PIC Department is a staff member appointed by the ISO Admin at BPQ. Currently, the PIC Department is a department staff member who is also a member of the Quality Committee Meeting (MJQ).
What are the responsibilities of the PIC Department?
There are three main responsibilities of the PIC Department within the MyQ@UPSI system:
Updating Department Documents Related to Internal Quality Audit
At present, the PIC Department can upload documents related to the main processes of the Department that are usually audited in the ISO 9001:2015 Internal Quality Audit.
Responding to NCR/OFI
The PIC Department is responsible for collecting and responding to NCR (Non-Conformance Report) or OFI (Opportunity for Improvement) provided by the Auditor. However, if the PIC Department is not the process owner for a particular NCR or OFI, they do not need to respond but can still view the NCR or OFI.
This video is a user manual for PIC Department in the MyQ@UPSI system.
Who is KAD?
KAD stands for “Ketua Audit Dalam” (Head of Internal Audit) for the ISO 9001:2015 Internal Quality Audit. BPQ will appoint the Chief Internal Quality Auditor as the KAD in the MyQ@UPSI system.
What are the responsibilities of the KAD?
There are three main responsibilities of the KAD (Head of Internal Audit) within the MyQ@UPSI system:
Approve/Reject NCR/OFI Before Submitting to Auditee (PIC Faculty/PIC Department)
The KAD is responsible for reviewing Non-Conformance Reports (NCR) and Opportunities for Improvement (OFI). They must decide whether to approve or reject these reports before they are submitted to the respective auditee, including the Faculty PIC or Department PIC. This process ensures that only validated and relevant issues are communicated to the auditee.
Create Internal Audit Report
The KAD is tasked with compiling and generating the Internal Audit Report. This includes summarizing audit findings, identifying non-conformities, and highlighting areas for improvement. The report provides a comprehensive overview of the audit results and is essential for guiding corrective actions and enhancements.
View Audit Documentation and Audit Finding Details
The KAD has access to view all audit-related documentation and detailed findings. This includes reviewing evidence, clauses associated with each NCR/OFI, and other relevant documents. This responsibility ensures that the KAD can thoroughly understand and evaluate the audit results and make informed decisions about the audit process and outcomes.
This video is a user manual for KAD in the MyQ@UPSI system.
Who is KPAD & PAD?
KPAD stands for “Ketua Pasukan Audit Dalam” (Head of Internal Audit Team), while PAD stands for “Pasukan Audit Dalam” (Internal Audit Team) for the ISO 9001:2015 Internal Quality Audit. BPQ will appoint these individuals and arrange them in accordance with consultations with the Lead Auditors and the Deputy Lead Auditor. They will be organized and assigned to the respective auditees.
What are the responsibilities of the KPAD & PAD?
The KPAD (Head of Internal Audit) and PAD (Internal Audit Team) have three main responsibilities within the MyQ@UPSI system:
- Conduct Audits
- The KPAD & PAD are responsible for performing audits by reviewing checklists within the MyQ@UPSI system. This involves examining various aspects of the system to ensure compliance with quality standards and identifying any discrepancies or areas for improvement.
- Create Audit Documentation and Findings
- They are tasked with preparing audit documentation, including forms such as L2-L7. Additionally, they must issue Non-Conformance Reports (NCR) or Opportunities for Improvement (OFI) when necessary. This documentation provides a detailed record of the audit findings and highlights any issues that need to be addressed.
- Follow-Up on Audits
- The KPAD & PAD are responsible for conducting follow-up audits to determine whether NCRs have been resolved and closed. This involves reviewing the actions taken in response to the NCRs to ensure that corrective measures have been effectively implemented and assessing whether further actions are needed.