QUALITY SYSTEM & BENCHMARKING UNIT
ACADEMIC QUALITY ASSURANCE & ACCREDITATION UNIT
INSTITUTIONAL QUALITY AND ORGANISATIONAL DEVELOPMENT UNIT
QUALITY SYSTEM & BENCHMARKING UNIT
Guideline and Form:
- PRO FORMA SYSTEM GUIDELINES (MALAY VERSION ONLY) – – -> Refer PPA starting from 1 Nov 2021
- UPSI STAFF SATISFACTION SURVEY (U3S) GUIDELINES FOR INTERNAL STAFF UPSI (MALAY VERSION ONLY_updated on 18 Jun 2021) – – -> (.pdf)
- MEMO CSS FOR INTERNAL STAFF UPSI (MALAY VERSION ONLY) – – -> (.pdf)
Report (The following file is protected by Password):
- CUSTOMER SATISFACTION SURVEY (CSS) REPORT 2018 (MALAY VERSION ONLY) – – -> (.pdf)
- CUSTOMER SATISFACTION SURVEY (CSS) FEEDBACK 2018 BY RELATED DEPARTMENT (MALAY VERSION ONLY) – – -> (.link)
- CUSTOMER SATISFACTION SURVEY (CSS) REPORT 2019 (MALAY VERSION ONLY) – – -> (.pdf)
- CUSTOMER SATISFACTION SURVEY (CSS) REPORT 2020 (MALAY VERSION ONLY) – – -> (.pdf)
ACADEMIC QUALITY ASSURANCE & ACCREDITATION UNIT
Guideline and Form:
- B01-BORANG PENILAIAN APPA – – -> (.pdf)
- GARIS PANDUAN PENGURUSAN AKREDITASI UPSI – – -> (.pdf)
- AUDIT APPA : SS01-SENARAI SEMAK PERSEDIAAN FAKULTI APPA – – -> (.pdf)
- SS02-SENARAI SEMAK PERKARA YANG PERLU OLEH PENILAI APPA – – -> (.pdf)
- SS02-SENARAI SEMAK PERKARA YANG PERLU OLEH PENILAI MQA – – -> (.pdf)
Status of Program (The following file is protected by Password):
1. Jun 2020 (JKPA ke-183, 04 Jun 2020) – – -> (.pdf)
2. Jun 2020 (JKPA ke-184, 30 Jun 2020) – – -> (.pdf)
INSTITUTIONAL QUALITY AND ORGANISATIONAL DEVELOPMENT UNIT
Form:
- L2-PELAN AUDIT PERINGKAT PTJ – – -> (.pdf)
- L3-REKOD KEHADIRAN MESYUARAT PEMBUKAAN DAN PENUTUPAN AUDIT PERINGKAT PTJ – – -> (.pdf)
- L4-SENARAI SEMAK & NOTA AUDIT – – -> (.pdf)
- L5-BORANG LAPORAN KETAKAKURAN – – -> (.pdf)
- L6-BORANG PELUANG PENAMBAHBAIKAN (OFI) – – -> (.pdf)
- L7-LAPORAN PASUKAN JURUAUDIT (LOG AUDIT) – – -> (.pdf)
- L8-LAPORAN AUDIT DALAMAN & ANALISIS KETAKAKURAN – – -> (.pdf)