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UPSI | Bahagian Pengurusan Kualiti, 35900 Tanjong Malim, Perak Darul Ridzuan bpq@upsi.edu.my +605-450 5334

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UPSI | Bahagian Pengurusan Kualiti

UNIVERSITI NO.1 PENDIDIKAN | NO.1 EDUCATION UNIVERSITY

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QUALITY SYSTEM & BENCHMARKING UNIT
ACADEMIC QUALITY ASSURANCE & ACCREDITATION UNIT
INSTITUTIONAL QUALITY AND ORGANISATIONAL DEVELOPMENT UNIT
QUALITY SYSTEM & BENCHMARKING UNIT
Guideline and Form:
  1. PRO FORMA SYSTEM GUIDELINES (MALAY VERSION ONLY) – – -> Refer PPA starting from 1 Nov 2021
  2. UPSI STAFF SATISFACTION SURVEY (U3S) GUIDELINES FOR INTERNAL STAFF UPSI (MALAY VERSION ONLY_updated on 18 Jun 2021) – – -> (.pdf)
  3. MEMO CSS FOR INTERNAL STAFF UPSI (MALAY VERSION ONLY) – – -> (.pdf)
Report (The following file is protected by Password):
  1. CUSTOMER SATISFACTION SURVEY (CSS) REPORT 2018 (MALAY VERSION ONLY) – – -> (.pdf)
  2. CUSTOMER SATISFACTION SURVEY (CSS) FEEDBACK 2018 BY RELATED DEPARTMENT (MALAY VERSION ONLY) – – -> (.link)
  3. CUSTOMER SATISFACTION SURVEY (CSS) REPORT 2019 (MALAY VERSION ONLY) – – -> (.pdf)
  4. CUSTOMER SATISFACTION SURVEY (CSS) REPORT 2020 (MALAY VERSION ONLY) – – -> (.pdf)
ACADEMIC QUALITY ASSURANCE & ACCREDITATION UNIT
Padlet BPQ  
Guideline and Form:
  1. B01-BORANG PENILAIAN APPA  – – -> (.pdf)
  2. GARIS PANDUAN PENGURUSAN AKREDITASI UPSI – – -> (.pdf) 
  3. AUDIT APPA : SS01-SENARAI SEMAK PERSEDIAAN FAKULTI APPA – – -> (.pdf)
  4. SS02-SENARAI SEMAK PERKARA YANG PERLU OLEH PENILAI APPA – – -> (.pdf)
  5. SS02-SENARAI SEMAK PERKARA YANG PERLU OLEH PENILAI MQA – – -> (.pdf)

Status of Program (The following file is protected by Password):
1. Jun 2020  (JKPA ke-183, 04 Jun 2020) – – -> (.pdf)

2. Jun 2020 (JKPA ke-184, 30 Jun 2020) – – -> (.pdf)

INSTITUTIONAL QUALITY AND ORGANISATIONAL DEVELOPMENT UNIT
  Form:
  1. L2-PELAN AUDIT PERINGKAT PTJ – – -> (.pdf)
  2. L3-REKOD KEHADIRAN MESYUARAT PEMBUKAAN DAN PENUTUPAN AUDIT PERINGKAT PTJ – – -> (.pdf)
  3. L4-SENARAI SEMAK & NOTA AUDIT – – -> (.pdf)
  4. L5-BORANG LAPORAN KETAKAKURAN – – -> (.pdf)
  5. L6-BORANG PELUANG PENAMBAHBAIKAN (OFI) – – -> (.pdf)
  6. L7-LAPORAN PASUKAN JURUAUDIT (LOG AUDIT) – – -> (.pdf)
  7. L8-LAPORAN AUDIT DALAMAN & ANALISIS KETAKAKURAN – – -> (.pdf)
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